Data & Privacy

baji99 Privacy
Policy

At baji99, your privacy is not an afterthought — it is built into how the platform works. This Privacy Policy explains exactly what personal data baji99 collects, why it is collected, how it is used, and what rights you have over your own information.

Last updated: January 2025  |  Applies to all baji99 users

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Your Data at baji99
Never sold to third parties
Encrypted in transit & at rest
You control your own data
Deletion requests honoured

How baji99 Protects Your Data

Six core commitments that define how baji99 handles your personal information.

Secure Data Storage

All personal data collected by baji99 is stored on secure, encrypted servers. Access is restricted to authorised personnel only, and all internal data access is logged and audited. baji99 uses industry-standard encryption protocols to protect your information both in transit and at rest.

No Data Selling

baji99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process transactions, and improve the baji99 platform. That is the full extent of it — no exceptions.

Your Data, Your Control

baji99 gives you meaningful control over your personal data. You can request access to the data baji99 holds about you, ask for corrections, or request deletion of your account and associated data at any time by contacting the baji99 support team.

Transparent Cookie Use

baji99 uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie preferences through your browser settings. baji99 does not use cookies to track your activity across other websites.

Verified Identity Protection

Identity documents submitted to baji99 for verification purposes are handled with the highest level of care. Documents are reviewed by authorised staff only, stored securely, and never shared with third parties except where required by law or regulatory obligation.

Marketing Opt-Out

baji99 only sends promotional communications to players who have opted in. You can unsubscribe from marketing messages at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the baji99 platform.

Your privacy matters. By using baji99, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please do not use the baji99 platform.

01 Introduction

This Privacy Policy describes how baji99 ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of users ("you", "the Player") who access baji99.club and any related services, including the baji99 mobile app.

baji99 is committed to handling your personal data responsibly and transparently. We collect only what is necessary to operate the platform, process your transactions, and comply with our legal obligations. We do not collect data for its own sake, and we do not profit from selling your information.

This Privacy Policy should be read alongside the baji99 Terms and Conditions. Together, these two documents govern your relationship with the baji99 platform. If you have any questions about how your data is handled, contact us at [email protected].

02 Data We Collect

baji99 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, NID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal activity
Technical Data IP address, device type, browser, OS Automatically on site visit
Usage Data Pages visited, games played, session duration Automatically via cookies and logs
Communications Data Support chat history, email correspondence When you contact baji99 support

baji99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless specifically required by law or regulatory obligation.

03 How We Use Your Data

baji99 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary uses of your data on baji99 are:

  • Account Management: To create and maintain your baji99 account, verify your identity, and manage your preferences.
  • Transaction Processing: To process deposits, withdrawals, and bonus credits accurately and securely.
  • Legal Compliance: To meet our obligations under applicable anti-money laundering (AML) regulations and gaming licence requirements.
  • Fraud Prevention: To detect and prevent fraudulent activity, duplicate accounts, and abuse of the baji99 platform.
  • Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support service.
  • Platform Improvement: To analyse usage patterns and improve the baji99 website, app, and game offering.
  • Marketing (opt-in only): To send you promotional offers, bonus notifications, and platform updates — only if you have opted in to receive them.

baji99 does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on you without your knowledge.

04 Legal Basis for Processing

baji99 processes your personal data on the following legal grounds:

  • Contract Performance: Processing is necessary to provide the baji99 service you have signed up for, including account management and payment processing.
  • Legal Obligation: Processing is required to comply with applicable laws, including AML regulations and gaming licence conditions.
  • Legitimate Interests: Processing is necessary for baji99's legitimate interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, baji99 relies on your explicit consent, which you can withdraw at any time.

05 Data Sharing

baji99 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: Your financial data is shared with bKash, Nagad, and Rocket solely to process your transactions.
  • Identity Verification Services: Your identity documents may be shared with third-party KYC providers to verify your identity as required by our licence.
  • Regulatory Authorities: baji99 may be required to share data with government or regulatory bodies in response to lawful requests or legal proceedings.
  • Technology Partners: Service providers who help operate the baji99 platform (such as hosting and analytics providers) may have access to certain technical data under strict confidentiality agreements.

All third parties who receive data from baji99 are contractually required to handle it securely and use it only for the specific purpose for which it was shared.

06 Cookies

baji99 uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Cookies are small text files stored on your device when you visit baji99.club.

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional Cookies: Remember your preferences, such as language settings and display options, so you do not have to reset them each visit.
  • Analytics Cookies: Help baji99 understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
  • Marketing Cookies: Used only with your consent to deliver relevant promotional content within the baji99 platform.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the baji99 platform.

07 Data Retention

baji99 retains your personal data for as long as your account is active and for a period after account closure as required by law. Specifically:

  • Account and identity data is retained for a minimum of five years after account closure to comply with AML regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Support communications are retained for two years after the last interaction.
  • Marketing data is deleted promptly upon opt-out or account closure, whichever comes first.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you.

08 Your Rights

As a baji99 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact baji99 support at [email protected].

Right of Access Request a copy of the personal data baji99 holds about you.
Right to Rectification Ask baji99 to correct inaccurate or incomplete data.
Right to Erasure Request deletion of your data where no legal obligation requires retention.
Right to Restriction Ask baji99 to limit how your data is processed in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests, including direct marketing.

baji99 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and you will be notified of the extension.

09 Security

baji99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and baji99 servers.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Role-based access controls that limit internal access to personal data on a need-to-know basis.
  • Regular security audits and penetration testing of the baji99 platform.
  • Two-factor authentication options for player accounts.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your baji99 account has been compromised, contact support immediately at [email protected].

10 Children

baji99 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If baji99 becomes aware that a minor has registered an account, that account will be closed immediately, all funds will be returned, and any associated data will be deleted.

18+ Only: If you are a parent or guardian and believe your child has registered on baji99, contact us immediately at [email protected] and we will take prompt action.

11 Policy Changes

baji99 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or a prominent notice on the baji99 platform before the changes take effect.

The date at the top of this page indicates when the Privacy Policy was last updated. We encourage you to review this page periodically. Continued use of baji99 after any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baji99 handles your personal data, please contact us:

  • Email: [email protected]
  • Support: Available 24/7 via live chat on baji99.club
  • Response Time: All privacy-related enquiries are responded to within 5 business days.

For general account support, visit the baji99 FAQ page or contact our 24/7 support team. For responsible gaming support, visit our Responsible Gaming page.

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